Can Telehealth Work for Me If I'm Technically Challenged?

Have you ever hopped on a Zoom call only to realize that you didn’t know how to unmute yourself or adjust the camera settings? This is surprisingly common. But if you aren’t tech-savvy, the experience can leave you frustrated, sometimes enough to make you avoid anything online, including telehealth. 

If this sounds familiar, know you aren’t alone. The good news is that with a little preparation, your telehealth visit can go more smoothly than you might expect.  

At the Migraine & Headache Center of Florida in Altamonte Springs, board-certified headache specialist Bernadette Nazario-Lopez, MD, PharmD, offers in-person and telehealth appointments to patients. 

Keep reading to learn how to make the most of telehealth and feel confident going into your next online appointment.

Know that you aren’t alone

If the thought of using the internet to meet with your doctor makes you anxious, know you aren’t alone. A recent review of medical literature found that about 55% of people avoid telehealth appointments due to a lack of technical skills or ability. 

This makes a lot of sense. Telemedicine often requires you to use an unfamiliar platform, type in at least one password, and get your camera and microphone working. Any one of these issues can be a barrier to a successful appointment, but combined, they can be especially daunting.

Dr. Nazario-Lopez knows that many people feel this way, so she offers education and support to help things go smoothly, from logging in to choosing the perfect place to have your call.

What makes telehealth more accessible than you might think

Believe it or not, you don’t need to be tech-savvy for a telehealth appointment to go smoothly. All that’s required is a cell phone, tablet, or computer and a strong internet connection.

To provide a hassle-free experience, we offer a user-friendly telemedicine platform and step-by-step instructions. Because issues can still arise, we also provide tech support and guided walkthroughs for anyone who needs them.

Pro tips for making telehealth appointments easier

If you prefer handling things on your own, that’s perfectly fine. Here are several pro tips to make the process as smooth and headache-free as possible:

• Ask a friend or family member to help get everything set up
• Do a trial run of all your equipment before your appointment
• Write down any questions you have ahead of time so you’re prepared
• Charge your computer, tablet, or smartphone
• Choose a quiet, well-lit area, like your home office, somewhere that’s free of distractions

Once you’re on the call, don’t be afraid to speak up. If you need Dr. Nazario-Lopez to slow down or repeat something, just say the word. She’s committed to providing a comfortable, stress-free experience.

Save time and schedule a telehealth appointment

If you’re having migraines or another type of headache, a telehealth appointment provides an easy, effective way to get the care you need without leaving home. Despite what you may have heard, you don’t need to be a tech expert to benefit. Our caring, supportive team is here to guide you each step of the way.

To request your telehealth visit today, contact us by calling the office or booking online.